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Universal Pensions Management (UPM)
Universal Pensions Management (UPM) offers a complete process management solution for the administration of pension schemes. It is used by some of the UK’s leading organisations.

UPM was the first system to include workflow and document management from the design stage, helping to remove paper from the workplace and allowing immediate electronic access to files and data. Case studies have shown productivity improvements of up to 30% with the introduction of these technologies. UPM has integral workflow and document management which caters for documents and processes relating to the schemes, employers and pay locations in addition to the person and member data.

  • UPM provides a family of products to manage all types of scheme: Defined Benefit (DB) and Defined Contribution (DC) with an integrated Pensioner Payroll module 
  • Designed to allow administrative staff to concentrate on important case aspects, without having to sift through systems for relevant information
  • Designed to know how your scheme rules work and to prompt the administrator when unusual circumstances arise
  • Ensuring that the steps involved in your processes are followed and providing the necessary audit information to prove it
  • Flexible in order to accommodate process change without long delays waiting for your system supplier or IT department
  • Storing the complete results of all calculations, including the data and rules used to produce those results
  • Looking after your data and storing complete information about every change, whether or not the change has yet been approved
  • Opening up access to the system beyond the boundaries of your administration team, for example to payroll or accounts, certainly to members themselves, maybe even to your scheme advisors
  • Running on either an Oracle or SQL Server database with  a flexible database design catering for both in-house and third party administrators


    Pensions Administration System