What are the benefits?

• Simplified infrastructure. As VoIP works over your existing network,  traditional telephone cabling is no longer required.

• Easy scalability. Fixed size range of traditional PBX systems means that existing hardware is often scrapped & replaced as needs change.  This is not necessary with a VoIP system as it is easily scalable.

• Reduce operating costs. A VoIP exchange is based on software rather than hardware, which makes it easier to alter and maintain.

• Improve productivity.  Users can attach documents to voice messages or participate in virtual meetings using shared data and videoconferencing.

• Flexibility. Combined with a Virtual Private Network (VPN) VoIP can enable you to set up a fully functioning office anywhere there is a broadband connection.

• Easy home working. VoIP allows you to unite all business locations including mobile and home workers over the internet.

• Convergence. VoIP delivers better integration of phones, voicemail, SMS, fax and other communication media, enabling you to offer better customer service.

Hosted VoIP

As part of our extensive managed services offering, Civica Connect can host your VoIP solution. 

Allowing us to host the complete solution will give you peace of mind that you will receive a consistent service and will also allow your staff to focus on activities that will develop your business.

If you are considering VoIP, we have the experience to assist you to implement this cost effective managed service.

To find out more call us on 0845 345 4282